Questions

The short version of everything in the Terms and the Privacy page, plus the things people actually ask us before they pay.

What do I actually get?

A guide, not a list. You show us what you like — saved images, a few words, places you already love — and we write your days in a city: where to start the morning, where to eat, when to stop, and why each place is there. It's built from places we've checked ourselves and written with the hours, the booking method and the neighbourhood in mind, so the day holds together rather than reading like search results.

Is the first one really free?

Yes. One guide, any city we cover, no card — you sign in with your email and a six-digit code, because that is how we count it. After that, guides need a membership.

What does membership include?

Up to forty guides a month — more than anyone needs, deliberately, so you never think about it. Swaps on any place in a guide, additions to any day, and your saved guides under your email so they're there on whatever device you open. It's €17 a month or €149 a year, billed by Stripe.

Can I cancel?

Any time, from your account page. It ends at the close of the period you've already paid for, and every guide you've made stays yours. If you change your mind within fourteen days of your first payment and have made fewer than two guides as a member, write to us and we refund it in full.

How do you know what I'll like?

From what you show us. The images you save tell us more than a questionnaire would — the light, the rooms, the kind of table you sit at — and we read them for the register you actually respond to rather than the subject of the photo. We'll be honest: it's a read, not a mind-reader. The first guide is usually close; the second is closer, because you've told us what you loved and what you swapped out.

Where do you cover?

Around a hundred and thirty cities and regions, some very deep and some still growing. The list is on Where we go and it updates itself as we add packs. If your city isn't there, tell us — it's the most useful thing you can send.

What if a place has closed?

We check every place before it goes in, and we say on the card when hours are narrow, when it's cash only, when it's closed on Mondays. But places change without telling anyone. If you find something that's moved or shut, write to hello@thefeeling.space and we fix it the same day. Confirm anything that really matters — a booking, a closing day — before you rely on it.

Do you take bookings?

No, and we'd rather tell you the truth than give you a button. Each place says how it actually works: books online, phone only, walk in and expect a queue, opens reservations two months out. The guide collects the ones you need to do before you fly at the top, in day order.

What do you keep about me?

Your email, the guides you've made, the images you uploaded to make them, and the places you've hearted. Payment details live with Stripe, not us. Uploaded images are kept only as long as needed to write and revise the guide; guides stay until you ask us to delete them. You can ask to see, correct or delete all of it by writing from the email you used, and we do it within a month. The full version is on the Privacy page.

Do you sell my data?

No. We don't show ads, we don't sell your details, and nobody pays us to be recommended. If that ever changed you'd hear it from us first.

Can I use it on my phone, or offline?

It works on your phone in the browser, and your saved guides open from any device once you've signed in with your email. There's no offline mode yet. Each day has a "walk this day" link that opens the whole route in Maps, which is the practical answer when you're out.

Why do you ask for a code when I sign in?

Because your email is the key to your guides and your membership, and a typed email is just a claim. The six-digit code proves it's you. It arrives from hello@thefeeling.space, works for fifteen minutes, and you won't be asked again for ninety days on that device.

Anything else — hello@thefeeling.space. It's read by a person.

The full Terms and Privacy pages are the ones that count if these two ever disagree.